Monday, June 1, 2015

Hitachi Payment Services Pvt Ltd Invites Any Graduate Candidates for the Post of Helpdesk / MIS Executives @ Walk-in on 1st to 12th June 2015 at Chennai

Hitachi Payment Services Pvt Ltd (http://www.hitachi-payments.com/)

(Freshers / Experienced) Walk-In : Helpdesk / MIS Executives @ Chennai

Job Position : Helpdesk / MIS Executive

Job Category : BPO | Tele Calling | Tele Marketing

Walk-In Location : Chennai, Tamilnadu



Job Location : Chennai, Tamilnadu

Number of Vacancies : 30

Qualification - Eligibility Criteria : Any Graduate

Desired Experience : 0 to 5 Years

Mandatory Skills : Clients Handling, MS Excel, Tele Calling, MIS

Job Tasks and Responsibilities :
# Answer calls professionally
# Respond to customer inquiries
# Research required information using available resources
# Handle and resolve customer complaints
# Enter customer information
# Identify and escalate priority issues
# Route calls to appropriate resource
# Follow up customer calls where necessary
# Complete call logs and produce call reports
# Identify and escalate situations requiring urgent attention
# Track and route problems and requests and document resolutions
# Stay current with system information, changes and updates

Skills and Personal Attributes Required :
# Working knowledge in MS - Excel
# Fluency in spoken Hindi, English is must.
# Other Regional languages (Kannada/Malayalam/Telugu/Tamil) will be preferred.
# Hardware or networking knowledge will be preferred
# Knowledge of call centre telephony and technology
# One year or more experience in a call centre environment
# Customer service experience
# Good data entry/keyboard skills

Eligibility : # Candidates who have attended the selection process in the last 2 months (either Selected, Not-Joined or Rejected) will not be eligible.

Please Carry below documents (mandatory) :
# Updated Resume Copy
# A printout of this ChetanaS job posting
# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

Note: You can mention the reference as 'ChetanaS'.

Walk-In Interview on 1 - 12 June 2015 at 10am to 3pm (Weekend upto 12pm only)

Walk-In Venue :
Hitachi Payment Services Pvt Ltd,
Level-3 MPL Silicon Towers,
No.23/1 Velachery,
Tambaram Main Road,
Chennai - 600100.

Contact Person : HR

Contact Number : +91-9345610246, +91-9345969159

For Latest Walk-In Interview Opportunities..... click here

Source: Chetanasforum

Disclaimer: Please be advised that given content is for information purposes only. Links to other websites that have been included on this post are provided for public convenience only. Job seekers are advised to make proper enquirers before go to directly or sending resumes in connection with any contents that appear in this post.

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